Privacy Policy

Privacy Policy – KHT UK Limited

KHT UK Limited is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

KHT UK Limited

Unit 9, Four Seasons Crescent

Sutton, Surrey

SM3 9QR

United Kingdom

2. Information We Collect

We only collect information necessary for business operations, including:

- Name and business contact details

- Email address and telephone number

- Company and delivery information

- Payment and billing details

- Website usage data (via analytics)

- Communication records

3. How We Use Your Information

We use your information to:

- Process and fulfil orders

- Manage customer accounts and payments

- Communicate regarding orders and services

- Improve our products and operations

- Conduct credit checks where appropriate

- Send relevant business updates and offers

4. Website Analytics

We use tools such as Google Analytics to collect anonymised data about website usage.

5. Cookies

Our website uses cookies to improve functionality and analyse traffic. You may disable cookies via browser settings.

6. Communications

Email: We use secure protocols (TLS) where available.

Telephone: Caller ID may be collected.

Social Media & Chat: Used only for enquiries and not retained longer than necessary.

7. Data Sharing

We do not sell personal data. Data may be shared with payment processors, IT providers, logistics partners, and legal authorities where required.

8. Data Security

We implement appropriate safeguards to protect your data.

9. Data Retention

We retain data only as long as necessary for business and legal purposes.

10. Your Rights

You have the right to access, correct, delete, or restrict your data under UK GDPR.

11. Data Breaches

We will notify the ICO and affected individuals where required.

12. Contact